Cancellation Policy

COVID-19 Revised Cancellation Policy

Nothing is more important to us than your safety.

Book Worry-Free 

During this challenging time, we want to offer our guests as much flexibility as possible. If you booked direct with SummitCove and need to cancel your reservation, you have the following options:

Reservations at 3 Bedrooms and Larger 
Bookings canceled at least 60 days before the start of the stay will receive a full refund, less booking fee, or a future credit for the full amount, to be used within 365 days. Bookings canceled at least 30 days before the start of the stay will receive a 50% refund, less booking fee. No refund for cancellations 29 days or less before arrival.

Reservations at 2 Bedrooms and Smaller
Bookings canceled at least 30 days before the start of the stay will receive a full refund, less booking fee, or a future credit for the full amount, to be used within 365 days. Bookings canceled at least 14 days before the start of the stay will receive a 50% refund, less booking fee. No refund for cancellations 13 days or less before arrival.


Cancellation Request Procedure

All Cancellation requests must be in writing.  Cancellation requests may not be submitted via phone.  You may submit a cancellation request online through our online cancellation request form. Early departures will not receive a refund or future credit.


Travel Insurance

SummitCove is not responsible for cancellations due to circumstances beyond our control such as closed roads, adverse weather, sickness, injury, or acts of god. We highly recommend purchasing travel insurance through our partners, RED SKY Travel Insurance to protect your financial liability in case of these circumstances. You may purchase travel insurance for your lodging through SummitCove up to the date of your final payment. We are unable to add travel insurance after your final payment. The cost of Trip Insurance is not refundable 14 days after purchase. In case of trip cancellation, Trip Insurance premium is not refunded.


Rental Cars

Rental cars cannot be canceled inside 24 hours of arrival date.

There is a $20 fee to cancel each rental car on your reservation.


 

23110 US Hwy 6 Unit 6 Keystone, Colorado 80435
© 2016 Summitcove Lodging
970-368-7023