SummitCove Property Management in Keystone has recently expanded our offices!  We are located in an ideal spot for our guests and owners in the Gateway Mountain Lodge building in Keystone Resort.  Our Front Desk check in office and guest services office has always been in this location, however the opportunity arose to acquire the two spaces east of our check in office.

For the 2018 / 2019 ski season and beyond we have relocated our housekeeping, maintenance, purchasing and accounting offices into our new, expanded Gateway office space. Previously, our team was split up into multiple offices in Keystone. One of our three year goals, that our management team set in the Spring of 2018 was to try to get everyone under one roof. This will allow us to provide better services to our homeowners and our rental guests, as well as our own team.  

We have plans for a remodel to happen in the spring so we can open up all three offices into one flowing functional work space.  We have already moved in and have upgraded several of our offices to include a functioning sit and stand work spaces with electronic lifts that raise and lower heights, allowing team members to stand as desired during the work day.  This allows us to continue to focus on our team members long term health and wellness.

What does this move mean for our home owners?  For our owners in the Keystone you should expect to see faster responses regarding housekeeping and maintenance and accounting.  Now that we are all in the same office, we are able to more quickly interact and resolve any potential questions. We are able to brainstorm together more easily and offer better solutions on a daily basis.  Communication is now as easy as popping over to a colleagues desk instead of having to pick up the phone or head to another office.

What does this mean for our company as a whole?  We are able to reduce our overhead expenses on redundant utilities, as we no longer need to provide electric, water, and taxes in multiple offices.  We are able to reduce our Comcast bill which hosts our phone and internet services. We also have accomplished some of our long term goals focused on providing better service to our owners our guests and our teams.

For our team members, we are able to reduce the time spent communicating between offices.  We are also planning on a new break area to kick back, enjoy a meal, and recharge for helping our guests and owners.  The remodel will include improvements like a designated meeting and conference areas, as well as a guest luggage storage area and a larger front desk space.  

If you own a vacation rental property or second home in the Gateway Lodge, SummitCove Property Management is the ideal management choice! It’s so convenient for yourself and guests to check-in at the same building they are staying at.  Having an issue?  We are just steps away and open 24 hours a day, 7 days a week and 365 days a year.  Currently we manage over 10+ properties in the Gateway Lodge and are accepting applications for new homeowners at Gateway and throughout Keystone Resort.  If you are interested in learning more about SummitCove Property Management, please contact us to setup a phone call or in-person appointment.  We are happy to provide you with a free rental revenue project and information about our services.  We now offer Second-Home Non-Rental Management, Rental By Owner and Hot Tub Services as well.

We are beyond excited for this new office expansion here in the Gateway Lodge.  We hope this will make our team stronger than ever and only continue to improve the services we offer to our guests and homeowners in the Keystone Resort area.  We hope you will stop by soon to check out our new space!