What You Gain As a Homeowner When You Hire a Vacation Rental Management Company

In today’s “sharing economy”, the barriers to buying a vacation rental and self-managing are much easier than ever before.  The biggest headaches that used to be barriers such as advertising, payments and lockouts are now easily solved by keyless locks and third-party booking websites.


However, it all takes time to manage date inquiries and the booking calendar, lock codes, and to make sure that your advertising as is effective as possible.  A recent study stated that it take vacation property owners an estimated 400 hours per year to manage their vacation rental to its maximum potential including maintenance, inquiries and being available 24/7.  There are also other things that these kinds of websites and technology still won’t be able to assist you with.


What happens when your upstairs neighbor’s dishwasher leaks into your condo while a guest is staying? What do you do when the smoke alarm on the vaulted ceiling is chirping at 2am? What happens when the main boiler of the building goes down and your guest has no hot water?


You could hire expensive plumbers and other people locally, but will they answer the phone in the middle of the night?  If they do, what kind of charges will you incur? Where do you draw the line?


A professional LOCAL property manager can put all these questions behind you and allow you to rest easily without midnight calls or refund demands from guests.  A local property manager such as SummitCove Property Management is equipped to handle emergencies at all hours of the night year-round and without surprise pricing either.  It’s not just maintenance issues that a professional management company can help you with!

Immediate Response

SummitCove Lodging has the ability to respond immediately to maintenance calls 24/7, but we also respond to guest booking inquiries typically within minutes. When guests are searching online and they aren’t getting immediate responses, you chances of capturing that booking go down dramatically. After 3 minutes pass without the guest receiving a response, the chances of you getting that booking are down to 60%. After 5 minutes of not reaching you, it’s less than a 30% chance. With the new sharing economy, impatient customers demand responses extremely fast and if they don’t hear back in a timely manner, they will keep searching and move on to the next property, to someone who does respond.  The result when you work with SummitCove Property Management?  Higher revenues! We understand that time costs serious money if you aren’t paying attention and we have a team of vacation planners who respond to guests for you!  We also have 24/7 guest services and a local Front Desk for your guests. We have found that exceptional service brings guests back year after year, and often to the same property!


Save Your Time for Fun

A typical homeowner spends 400 hours per year managing their vacation rental.  Maintenance, upgrades, inquiries…..it all adds up.  What else can you do with 400 hours per year?  Is YOUR time worth money?  SummitCove has a maintenance staff with over 50 years of combined experience that can help with purchasing new furniture, remodels, basic maintenance and all those things “you meant to do on your trip, but ran out of time”.  When you are busy getting your kids out the door to school, how do you get to that inquiry within 5 minutes so you don’t lose your chance to gain a booking for your property?  We can help.


Trusted, Trained and Certified

Why trust your vacation property that cost you hundreds of thousands of dollars to somebody unknown?  SummitCove Lodging runs a background check on every employee before they are hired.  Our maintenance technicians are sent to classes so they are certified to treat your hot tub or pool.  Our housekeepers are highly trained and internally certified before they are allowed to clean your property.  Our Housemen are IICRC certified so they are not guessing when they try to remove a stain and will not ruin your carpet.  Making sure you have the best, most trusted people in your property is a no-brainer.


If you are thinking of self-managing, think again about the hidden costs and consider how much your time is worth as well.  SummitCove Lodging in Keystone Colorado is the largest independant company in the area.  We are local and always have been.  Think again before you hire a national brand that claims to be local to manage your property.  Just because they are national does not mean they know exactly where the water shutoff is for your vacation rental! Call us now or signup online for a free consultation with us regarding your vacation rental home at Keystone Resort.


5 Reasons Why You Should Join SummitCove Property Management Before Labor Day

1) We all know that our summers are busy, but the prime vacation rental season in Keystone is throughout the ski season.  Depending on your current property manager, you may need up to 90 days to finish out your contract with another company.  If you signup with SummitCove by Labor Day, this gives us plenty of time to start marketing your property for prime winter season dates, such as Christmas Break and Martin Luther King Weekend.


2) You’ll start earning a larger percentage of your own revenue since we offer one of the lowest management rates in Keystone. More money in your pocket is our bottom line.


3) Free Brat & Beer… Say what!? We’ll give you a free entry to the Das Bier Burner 5K! That’s right, we’ve offered 1 free race registration to each and every one of our homeowners for the 2017 Das Bier Burner 5K in Keystone! Get your condo or home up and ‘running’ on the SummitCove Property Management Program anytime before the event on Saturday, September 2 and you’ll get your chance to earn your brat and beers at one of the most fun 5K’s in the high country!

4) You can stop worrying! We pride ourselves on being one of the most personalized and reliable property managers in Keystone. We are here in Keystone 24 hours a day to take care of your second home. You can rest easy knowing that we are here to solve guest issues, provide complete maintenance and keep your place clean, secure and well maintained throughout the year, even when you aren’t here.


5) You can start using your property when you want and as much as you want! Shouldn’t you be able to use your property when you want to use it?  We allow our owners full access to our reservations through an online, real-time owner portal where you can see exactly when you property is available.  Make a booking whenever it’s open, whether it’s a year in advance or a same-day arrival.  We want you to enjoy your own property!


What are you waiting for? Give one of our homeowner services representatives a call today at (970) 368-5888 to see how easy it is to switch.  We can offer you a sneak preview at the year in advance, how much you can expect to bring in, how we match up with your goals and more.  Call us now for a no-obligation chat and make the switch to SummitCove today!


5 Reasons to Switch to SummitCove Property Management in Keystone Today

SummitCove Property Management offers personal, custom property management services for your property in Keystone.  Here are 5 reasons to make the switch today!

1. We’re Here for You… 24 Hours a Day
Don’t you hate getting sent to voice mail when you really need to talk to someone?  Or having your guests going on a scavenger hunt in the dark at 10pm looking for a lock box to pick up their keys?  We always have a manager on duty available 24 hours a day, 7 days a week for emergencies and during the ski season, our office is staffed 24 hours a day to help you and your guests at anytime- day or night. That really is service with a smile.

2. In-House Maintenance Team
We keep our maintenance costs affordable to you by taking our Maintenance Team in-house.  Our team has years of experience under their belt and can tackle anything from a leaky faucet to tiling and cabinetry.  If we can’t do it, we will call one of our trusted partners to ensure the job gets done and at reasonable rates.

3. Low Fees and No Nickel-and-Diming
We offer low management fees, don’t charge annual marketing fees and we won’t sweat the small stuff.  We’ll take care of remote batteries, light bulb replacements, relighting pilot lights and more at no cost to you!  If we do need to do a major repair, we will seek your approval before moving forward with the job. 

4. Great Housekeeping 
At SummitCove we believe that housekeeping is one of the most important things we do! We have an in-house, on-site housekeeping staff and we pride ourselves in having high cleaning standards and clean properties. Our housekeepers are trained on every property and each property is thoroughly inspected before each guest arrives. We also create individual manuals for each of our properties so we are able to meet our owner’s every need.
5. Damage Control
We are a rental company and know that accidental damage is not 100% preventable. With our damage program, we have you covered. If there is ever damage from a guest, it will repaired or replaced by SummitCove at no cost to you. As an owner you can rest easy knowing your property is being taken care of.